McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

5 results found for “Tee Englisch”

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£27.63

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Kendamil Comfort Milk Infant Formula 800g

Shopped From: M&S

At Kendamil, we're a family-owned British business, crafting each recipe with families at the heart of everything we do. With over 60 years of expertise in infant nutrition, we create award-winning formula using whole milk and without palm oil, fish oil, or soy.For the...
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£96.52

£96.52

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Jellycat Amuseables Peach Soft Toy Shoulder Bag

Shopped From: Harrods

Perfectly ripe and round to deliver the best hugs, Jellycat's Amuseables Peach has been transformed into shoulder bag form. Playfully detailed with a suedette leaf, cord stalk and boots, it's a sweet silhouette that your little one will be proud to carry.
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£72.37

£72.37

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Jellycat Amuseables Rose Bouquet Soft Toy 30cm

Shopped From: Harrods

The Rose Bouquet from Jellycat is a smile-inducing bunch that won't ever wilt.It's stitched with fine cord arms to ensure thorn-free cuddles and tied with a ribbon.
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£166.74

£166.74

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Xbox Elite Wireless Controller Series 2 Core White Gaming Controller

Shopped From: Argos

Release date: 20 October 2022.Experience the Xbox Elite Wireless Controller Series 2 - Core in white, featuring adjustable-tension thumbsticks and shorter hair trigger locks, plus limitless customisation with the Xbox Accessories app on Xbox Series X/S, Xbox One, and Windows PC.Play across devices with...
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£129.48

£129.48

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Slip Silk Head Wrap Hair Turban

Shopped From: Harrods

Those already familiar with Slip's award-winning pillowcase will instantly fall in love with this head wrap, crafted with the very same highest grade long fibre mulberry silk, with a thickness of 22 momme for the softest touch.With a knotted front and silk-covered elastic to...