McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Boîtes à dossiers

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Pukka Recycled Lever Arch Black

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Guidon Pukka Recycled noir - Aucune description disponible
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Intercalaires de classement extra résistants Sainsbury's Home (paquet de 20)

Available From: Sainsburys

Détails du produit Description Ces intercalaires de classement sont extra-résistants et facilitent le classement des fichiers, permettant ainsi une meilleure organisation. Évaluation des clients
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Tiger A6 Expanding File

Available From: Superdrug

Informations sur le produit Matière : Plastique. Modèle : Uni. Format A6. Hauteur : 18 cm. Longueur : 2,5 cm. Largeur : 12 cm. Nombre de pochettes : 6. Contenu : Étiquettes, languettes. Fermeture : Bouton-pression. Caractéristiques Matière : Plastique. Modèle : Uni. Format A6. Hauteur : 18 cm. Longueur : 2,5 cm. Largeur : 12 cm. Nombre de pochettes : 6. Contenu : Étiquettes,...
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Boîte à papeterie County (paquet de 15) (318 mm x 224 mm x 80 mm)

Available From: Superdrug

Informations sur le produit Informations produit : matériau carton, panneau d'adresse texte Caractéristiques panneau d'adresse en carton avec texte imprimé Spécifications du produit code produit mp00058079 EAN 5059699392809
£11.73

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Classeur A3 Tiger Stationery

Available From: Superdrug

Informations sur le produit Informations produit : Matériau : polyéthylène robuste, poignée de transport, fermeture à clip. Caractéristiques Matériau : polyéthylène, poignée de transport robuste, fermeture à clip Spécifications du produit code produit mp00052954 EAN 5063107166708 Avertissements ou restrictions voir l'étiquette
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Boîte de classement Just Stationery avec pince à documents

Available From: Superdrug

Informations sur le produit Boîte de classement avec pince à documents. Effet marbre noir. Caractéristiques Boîte de classement avec pince à documents. Effet marbre noir. Spécifications du produit Code produit : mp-00158198 EAN : 5059000037764

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Pukka Recycled Lever Arch Black

Intercalaires de classement extra résistants Sainsbury's Home (paquet de 20)

Tiger A6 Expanding File

Boîte à papeterie County (paquet de 15) (318 mm x 224 mm x 80 mm)

Classeur A3 Tiger Stationery

Boîte de classement Just Stationery avec pince à documents

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