McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Enfant en bas âge

Les tout-petits privilégient les matériaux de confiance et une utilisation simple et intuitive. Les parents recherchent avant tout la douceur, la sécurité et une performance fiable. Anecdote : le National Childbirth Trust accompagne les parents britanniques depuis 1956. Cette note concerne les tout-petits. Ce contexte s'inscrit dans les habitudes actuelles, rendant cette catégorie à la fois familière et actuelle. Présentés sur McGrocer, ces petits conforts contribuent à des journées plus sereines.

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Adaptateur inférieur UPPAbaby Vista : compatible avec les sièges jumeaux et pour tout-petits

Lit pour tout-petit John Lewis ANYDAY - 140 x 70 cm - Gris

Lit bébé Florence de Little Acorns - Blanc/Chêne - 3 hauteurs

Lit bébé Clair de Lune Essentials - 3 réglages de hauteur

T-shirt adidas Tiro 24 pour enfant en coton - Coupe classique

Ensemble de jeu en bois Melissa & Doug sur les groupes alimentaires - 5 groupes alimentaires

Coussin pour chaise haute Stokke Steps - Doux et lavable

Chaise haute Stokke Steps : Chaise 5 en 1 pour bébé et enfant

Kit Chaise Haute Nesta de Maxi-Cosi - Gris Ciel

Coussin pour chaise haute Stokke Clikk : Soutien doux et respirant pour bébé

Poussette active smarTrike Traveler : tricycle et poussette de 6 mois et plus - Noir

Système d'apprentissage de la propreté 2 en 1 Baby Einstein

Système d'apprentissage de la propreté 3 en 1 Ingenuity - Pot et marchepied pour tout-petits

Siège d'apprentissage de la propreté My Carry - Dragon rose - Sécurisé et stable

Poussette Cosatto Woosh 3 Flamingo - Compacte et écologique

Siège auto Joie i-Plenti i-Size : 76-150 cm, ISOFIX - Signature Eclipse

Chancelière Silver Cross Pop : Résistante à l'eau et confortable - Bricoler

Mobile pour berceau Snüz Haze Grey : un motif céleste apaisant

Chaise haute Joie Baby Snacker 2-en-1 : Pliage compact

Siège auto Cybex Pallas B3 i-Size : 76-105 cm, ISOFIX

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