McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Pyjamas et vêtements de nuit

Pyjamas Nightwear propose des produits de base et des sauces pour des repas rapides et savoureux. Bocaux, boîtes et sachets sont appréciés pour leur fiabilité et leur praticité. Anecdote amusante : la sauce HP, nommée d'après le Parlement britannique, a été créée en 1899. Cette remarque fait référence à Pyjamas Nightwear. C'est un lien discret entre les traditions ancestrales et les habitudes modernes. Disponibles chez McGrocer, ces marques familières simplifient la préparation des repas.

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Pyjamas et vêtements de nuit

Pyjama bébé caniche en coton John Lewis ANYDAY

Pyjama bébé lapin John Lewis - Rose, 0-3 mois

Pyjama abeille en coton bio John Lewis - Minuit

Pyjama bébé hérisson et escargot John Lewis (lot de 2)

Pyjama bébé à rayures grenouilles John Lewis (lot de 2) - Coton doux

Pyjama renne en coton biologique Polarn O. Pyret

Peignoir en velours John Lewis - Rayures bleu marine

Pyjama en coton biologique Polarn O. Pyret - Imprimé nordique

Peignoir ours bleu dévoré pour enfants John Lewis

Pyjamas ours camping pour enfants John Lewis (lot de 2)

Pyjamas rennes pour enfants John Lewis (lot de 2) - Violet

Lot de 2 nuisettes libellule pour enfants de John Lewis

Pyjamas dragon pour enfants John Lewis - Lot de 2, tailles 2 à 16 ans

Pyjama bébé citrouille John Lewis - Coton doux, 0-24 mois

Peignoir en polaire douce John Lewis - Bleu, taille moyenne

Pyjama bébé John Lewis motif forêt - 100 % coton

Pyjama bébé lapin John Lewis (lot de 2) - Coton doux

Pyjamas célestes John Lewis pour enfants (lot de 2) - Tailles filles 2-16 ans

Dors-bien en velours pour bébé Petit Bateau - Guimauve

Pyjama bébé hérisson John Lewis - Rose 0-3 mois

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