McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Plâtres et supports

Les produits Plasters Supports facilitent la préparation des repas en semaine et l'organisation des placards au Royaume-Uni. Leurs saveurs constantes et leurs étiquettes claires permettent de cuisiner rapidement. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, a été créée en 1899. Cette information concerne les produits Plasters Supports. Ce contexte historique s'inscrit dans les habitudes actuelles, ce qui confère à cette catégorie un caractère à la fois familier et moderne. Disponibles chez McGrocer, leurs noms connus simplifient la planification des repas.

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Plâtres et supports

Soutien-gorge push-up sans bretelles Wonderbra Glamour - Bandes de silicone

Support pour plantes cannelé en zinc Ivyline - Treillis métallique robuste

Soutien-gorge balconnet noir Coco de Mer Athena - Broderie exquise

Soutien-gorge sans bretelles Maison Lejaby Nufit - Sans coutures, à armatures - Noir

Soutien-gorge balconnet Panache Rosa (Cobalt/Latte) - Jusqu'au bonnet J

Soutien-gorge plongeant Chantelle Fleurs - à armatures - Noir

Support de cuisse en bambou Bearhug (taille moyenne) - Soulagement de la douleur

Manchons de soutien pour cuisses Bearhug en bambou, taille XXL (paire) - Soulagement de la douleur

Support pour hernie inguinale droite Neo G, taille S : Respirant et ajustable

Attelle de poignet stabilisée Neo G : soutien ajustable, taille universelle

Attelle Neo G pour poignet et pouce gauche : support ajustable

Barre d'appui pliable pour toilettes NRS Healthcare - Support de 76 cm (30 pouces)

SitnStand Siège releveur portable : Élévateur de chaise facile à utiliser pour les personnes âgées

Attelle claviculaire Neo G, grande taille : soutien postural et soulagement des douleurs dorsales

Bottes de grande taille avec support pour les genoux : compression 4 directions et bande réfléchissante

Ceinture de soutien pour hernie abdominale Neo G Medium

Déambulateur compact à roulettes NRS Healthcare

Déambulateur léger en aluminium Aidapt - 6 réglages de hauteur

Support pour cuisses et ischio-jambiers Neo G : Compression ajustable pour soulager la douleur

Cheville de soutien Neo G RX (petite taille) - Compression stabilisatrice

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