McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Clous

Nails propose des produits de base et des sauces pour des repas rapides et savoureux. Bocaux, boîtes et sachets sont synonymes de fiabilité et de praticité. Anecdote amusante : la sauce HP, nommée d'après le Parlement britannique, a été créée en 1899. Cette note concerne Nails. L'histoire et le quotidien se rencontrent ici de façon simple et pratique. Disponibles chez McGrocer, ces marques familières simplifient la préparation des repas.

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Vernis à ongles Barry M Gelly Hi Shine - Goyave Bleue | Finition brillante

Vernis à ongles holographique Barry M Glistening Topcoat - Fortune Teller : Vernis à ongles holographique

Vernis à ongles Rimmel 60 Second Rapid Ruby - 8 ml

Collection Spotlight Shine Vernis à Ongles Girly Girl - 23 Teintes Vibrantes - Vegan

Vernis de finition Essie Astral Aura Bubble Gum Pink à effets spéciaux

Vernis à ongles gel JoLee - Humour Me - Rose nude - 10 ml - Soak-Dissolvant

Vernis à ongles gel Barry M - Bluebell - Brillance intense et longue tenue

Vernis à ongles ORLY Star Spangled - 18 ml | Vegan et non testé sur les animaux

Vernis à ongles Revlon ColorStay Gel Envy - 440 Wild Card (11,7 ml)

Bouilloire pyramidale Cookworks 1,7 L - Ébullition rapide, acier inoxydable

Bonbons acidulés rouges Toxic Waste 42g - Saveurs acidulées intenses

Sauce piquante Peri-Peri de Nando's - 120 g sans gluten

Dissolvant pour vernis à ongles à l'acétone Superdrug - 50 ml - Retrait rapide

Bandes de gel pour ongles MoYou London - Vin chaud : manucure 3 semaines

Stimulateur de croissance des ongles Superdrug - Des ongles visiblement plus longs en 2 semaines

Coupe-ongles incurvé Superdrug - Gardez vos ongles nets et lisses

Dissolvant pour vernis à ongles gel JoLee 300 ml - Acétone, dissolvant professionnel UV/LED

Crème lissante et revitalisante pour ongles et cuticules Superdrug - Acides de fruits exfoliants, vitamine E

Kit de manucure professionnel Nail HQ - Repousse-cuticules double embout et coupe-cuticules en acier inoxydable

Pince à ongles biseautée - Acier inoxydable

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