McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Mascara

Partout en Grande-Bretagne, Mascara simplifie et adapte les repas. Quelques ingrédients de base permettent de réaliser une multitude de recettes et de satisfaire tous les goûts. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette remarque fait écho à Mascara. C'est un lien discret entre les traditions ancestrales et les habitudes modernes. Grâce à McGrocer, il est facile de constituer un garde-manger bien garni.

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Mascara waterproof Relove High Rise - Allonge et sans paquets

Mascara MUA Bleu Cobalt Intense - Longueur et Définition

Mascara MUA Curl - Volume et boucles longue durée

Collection Incredibrow Mascara Teinté Sourcils Blonde - Définit et Sculpte les Sourcils

Coffret de 5 mascaras Maybelline Lash Sensational Sky High

Mascara Rimmel 100% Waterproof Noir 1 - Longue tenue et sans coulures

Mascara waterproof Double Extension L'Oréal Paris - Noir - Allonge les cils jusqu'à 60 %

Mascara L'Oréal Lash Paradise - Volumisant et allongeant - Enrichi en huile de ricin

Mascara waterproof Rimmel London Thrill Seeker - 8 ml - Volume intense et longue tenue

Mascara Maybelline Falsies Lash Lift - Noir 01 - Effet rehaussement instantané des cils

Mascara Barry M Showgirl Extra Volumisant - Sans cruauté, pour des cils volumineux

Mascara Avon Lash Genius Multitask & Multiply - Noir intense - Volumisant et allongeant

Mascara L'Oréal Paris Pro XXL Lift - Volume et rehaussement en 2 étapes - Tenue 24 heures

Mascara waterproof Maybelline Lash Sensational Noir Intense - Volumisant et Définissant

Mascara à sourcils NYX Professional Makeup Thick It Stick It - Auburn - Formule végane 16 heures

Mascara Rimmel London Scandaleyes Reloaded - Noir - Tenue 24h

Mascara liquide Human Beauty Liquid Confidence™ - 7 ml - Application facile et agréable - Vegan et non testé sur les animaux

Collection Lash Surge Mascara Noir 1 - Mascara volumisant et allongeant - Marque britannique

Mascara Nano Noir M2 Beauté - 6 ml - Sublimez votre regard

Mascara allongeant Gosh Copenhagen Rebel Eyes Noir intense - 9 ml

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