McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Mascara

Partout en Grande-Bretagne, Mascara simplifie et adapte les repas. Quelques ingrédients de base permettent de réaliser une multitude de recettes et de satisfaire tous les goûts. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette remarque fait écho à Mascara. C'est un lien discret entre les traditions ancestrales et les habitudes modernes. Grâce à McGrocer, il est facile de constituer un garde-manger bien garni.

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Brosses à mascara réutilisables Studio London - Créez tous les looks de cils

Mascara elf Lash It Loud Brun foncé - Volume et longueur méga

Mascara Profusion Cosmetics Faux Lashes - Volumisant et allongeant - Vegan et non testé sur les animaux

Bourjois Volume Glamour Oh Oui Mascara - Volume & Longueur Intense

Mascara waterproof Big Mood d'elf - Noir 9 ml | Cils volumisants et recourbants

Mascara waterproof Revolution Big Lash - Volume et longue tenue

Mascara volumisant et définissant elf Noir de jais - Brosse en silicone et vitamine B&E

Mascara Barry M Feature Length - Cils longs et volumineux

Mascara Revolution Relove Volume Pink - Sublimez vos cils !

Mascara Big Mood d'elf, brun foncé - 9 ml | Volumisant et liftant

Collection Fast Stroke Mascara Définition Noir - Volumisant & Recourbant

Mascara waterproof I Heart Revolution Goût Pastèque

Mascara Rimmel London Thrill Seeker - Noir intense - Volume audacieux et longueur

Mascara MUA Loaded Lash XL - Effet faux cils volumineux

Mascara Max Factor Masterpiece Max - 002 Noir/Brun - Volumisant et anti-bavures

Mascara Max Factor 2000 Calories - Noir/Brun - Volume 3X

Mascara volume intense IsaDora - Noir intense - 15 ml

Ombre à paupières multichrome Magical Makeup Fleur de jasmin - 1 g | Éclats arc-en-ciel scintillants

Mascara volumisant Wunderbrow - 10 ml | Mascara allongeant et recourbant

Mascara Lash FX Volume Up - 12 ml

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