McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Maquillage et ongles

Partout en Grande-Bretagne, Makeup Nails simplifie la préparation des repas et les rend adaptables. Bocaux, boîtes et sachets sont appréciés pour leur fiabilité et leur praticité. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette information est liée à Makeup Nails. Ce contexte historique s'inscrit dans les habitudes actuelles, rendant la catégorie à la fois familière et moderne. Disponible chez McGrocer, elle permet de préparer facilement des repas complets.

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Faux cils iconiques House of Lashes - Effet dramatique, en forme de V et à motifs croisés

Pinceau illuminateur conique Nanshy Face Shaper - Vegan et non testé sur les animaux

Kit pour ongles carrés Kiss Full Cover - Allongez et renforcez vos ongles

Coupe-ongles Brushworks en acier inoxydable avec lime et nettoyant - Sans cruauté et végan

Fond de teint correcteur Pastel Profashion Hi Corrector Light 405 - Couvrance totale, fini mat - 30 ml

Solution pour ongles anti-morsure Pastel Cosmetics - 13 ml

Pinceau Kabuki Tanologist pour le visage et le corps - Finition aérographe

Trio de gloss brillants Profusion Cosmetics - Teintes vives - 3 x 5 ml

Claudia Kilsby Lashes FL2 - Faux cils glamour à ailes

Eyeliner Bling It On de Profusion Cosmetics - Crystal Diamond - Paillettes longue tenue

Faux cils Eylure Salon Volume n° 113 Extreme Curl - Réutilisables et spectaculaires

Gloss à lèvres LOLA MAKEUP Lasting Intense Colour 017 Violet - Vegan et longue tenue - Hibiscus

Fard à paupières arc-en-ciel Magical Makeup Snakebite Chameleon Pigment Flakes - 1 g

Pinceau plat pour fond de teint Nanshy - Vegan et non testé sur les animaux

Limes à ongles colorées Brushworks, lot de 4 - Qualité professionnelle, double face

Extensions de cils Amor Lashes Volume 3 à faire soi-même

Limes à ongles professionnelles Nail HQ - Lot de 6, grain 180, non testées sur les animaux

Faux cils individuels Eylure et colle – Style évasé pour plus de volume et de densité

LOLA Make Up Blusher Mono 002 Rose Froid - Blush crémeux pour un éclat radieux

Palette de fards à paupières Bellapierre Go Smokey - 12 teintes minérales - 4 g

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