McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Maquillage et ongles

Partout en Grande-Bretagne, Makeup Nails simplifie la préparation des repas et les rend adaptables. Bocaux, boîtes et sachets sont appréciés pour leur fiabilité et leur praticité. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette information est liée à Makeup Nails. Ce contexte historique s'inscrit dans les habitudes actuelles, rendant la catégorie à la fois familière et moderne. Disponible chez McGrocer, elle permet de préparer facilement des repas complets.

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Crème CC SOSU Dripping Gold SPF45 - 32 ml

Mascara Stila Stay All Day® 9 ml - Vegan - Rehaussement et volume des cils

Pyjamas en polaire rose à motif Fair Isle McGrocer (12-18 mois) - Lot de 2

Pinceau 001 de Joy Adenuga - Pinceau pour poudre - Grand

Ombre à paupières multichrome Magical Moonbeam - 1 g | Paillettes et irisations

Mascara TNSC Drama - Mascara volumisant et conditionneur

Eyeliner minéral Mellow Cosmetics Midnight Snack - Doux et longue tenue 0,21 g

Bâtonnet fixateur d'éclat Revolution Relove - Fini lumineux et préparation

Eyeliner intense IsaDora tenue 24h - Gris acier 0,35 g

Poudre compacte Makeup Revolution Reloaded - Beige - Fini mat

Base pour fard à paupières Barry M Lid Lock - Anti-plis et longue tenue

Vernis à ongles ORLY Nouveau Riche - Paillettes vertes et dorées - 18 ml

Gloss nourrissant Mua - 13 teintes intenses

Organiseur de studio en PVC, coutures rose clair

Faux ongles rose pâle à coller - Chic et faciles

Barry M Satin Lip Paint - Undiscovered - Couleur riche et onctueuse, et soin nourrissant

Collection Lasting Perfection Glow Foundation Rose Porcelain - Peaux très claires

Blush Soft Glow Rose de la collection Soft Glow

Spray fixateur éclat papillon I Heart Revolution - Sans cruauté et végan

Crayon à lèvres longue tenue Rimmel Lasting Finish 8 heures - 705 Cappuccino

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