McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Création de mode et de bijoux

La création de bijoux fantaisie allie ingrédients de base et sauces pour des repas rapides et savoureux. Bocaux, boîtes et sachets sont privilégiés pour leur praticité et leur fiabilité. Anecdote amusante : la sauce HP, nommée d'après le Parlement britannique, est apparue pour la première fois en 1899. Cette remarque est liée à la création de bijoux fantaisie. Ce contexte s'inscrit dans les habitudes actuelles, rendant cette catégorie à la fois familière et moderne. Disponibles chez McGrocer, les noms familiers facilitent la planification.

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Création de mode et de bijoux

Collier Zodiaque Doré Katie Loxton - Étanche - Bélier

Boîte à bijoux de voyage Stackers Petite - Doublure en velours, 3 couleurs - Bleu foncé

Boîte à bijoux en cuir Stackers : doublure en velours, 12 compartiments - Rose des fleurs

Montre Frederique Constant FC-200MCDC25B en or

Pendentif Georg Jensen Moonlight Grapes en argent sterling

Portefeuille de voyage Stackers Jewellery : Sécurisé et organisé - Rougir

Kit de bijoux 5 en 1 Chad Valley Be U - 5 ans et plus

Kit de bracelet Cool Maker PopStyle : 170 perles, création facile et amusante

Boîte à bijoux de voyage Stackers moyenne : doublure en velours, séparateur amovible

Boucles d'oreilles créoles doubles DNR en argent sterling 15 mm

Boîte à bijoux personnalisée avec miroir - 3 compartiments

Ensemble de bijoux Monster High Cutie Stix – Créez des bracelets et un collier

Kit de bijoux Cutie Stix Kitty : Créez des bracelets et un collier

Ensemble de perles de luxe Chad Valley de plus de 2000 pièces

Pendentif cœur en argent sterling Revere avec zircon cubique - 45,7 cm

Kit de styliste Barbie John Adams - 9 modèles, 10 tissus

Recharge Cutie Stix Monster High - 11 perles et plus

Kit de bijoux Monster High Cutie Stix - Créez 15 pièces

Kit d'application de strass Crazy Chic - À partir de 5 ans

Collier pendentif Revere en argent sterling et zircon cubique de 6 mm

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