McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Création de mode et de bijoux

La création de bijoux fantaisie allie ingrédients de base et sauces pour des repas rapides et savoureux. Bocaux, boîtes et sachets sont privilégiés pour leur praticité et leur fiabilité. Anecdote amusante : la sauce HP, nommée d'après le Parlement britannique, est apparue pour la première fois en 1899. Cette remarque est liée à la création de bijoux fantaisie. Ce contexte s'inscrit dans les habitudes actuelles, rendant cette catégorie à la fois familière et moderne. Disponibles chez McGrocer, les noms familiers facilitent la planification.

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Collier pendentif Oliver Bonas en forme de poulet plaqué or

Boucles d'oreilles à clip incurvées, plaquées argent et polies, de Jon Richard

Bracelet à maillons Thomas Sabo doré

Montre Citizen Eco-Drive en nacre - 26 mm

Montre-bracelet Tommy Hilfiger pour homme - Chronographe

Bracelet Joma Jewellery en perles dorées en forme de cœur - Argent

Bracelet à breloque œil de jade Estella Bartlett

Kit de couture Barbie Annabel Benilan : 24 tenues

Papier peint Cole & Son Kawakubo Sakura - Design avant-gardiste

Bracelet Bella Mini Disc de Wanderlust + Co - Chaîne gourmette dorée

Kit de perles papillon Melissa & Doug – Plus de 120 perles, 5 cordons

Bracelet et coffret cadeau Joma Jewellery Festive Sparkle

Harry Styles : Livre des icônes du style

Kit de loisirs créatifs John Lewis pour décorer soi-même sa boîte à bijoux

Pendentif Kit Heath en argent sterling avec pierre de naissance - Pierre de lune/Juin

Boîte à bijoux musicale ballerine John Lewis

Combinaison polaire ultra-douce John Lewis - Bleu marine

Boîte à bijoux Stackers Velvet : étui pour montres et bagues

Coffret à bijoux Estella Bartlett Céleste

Boîte à bijoux empilable en verre - Doublure en daim noir

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