McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Eyeliner

L'eyeliner influence les repas de la semaine et l'organisation des placards au Royaume-Uni. Des saveurs constantes et des étiquettes claires permettent de préparer les repas rapidement. Anecdote amusante : la sauce HP, nommée d'après le Parlement britannique, est apparue pour la première fois en 1899. Cette remarque fait écho à l'eyeliner. C'est un lien discret entre les traditions et les habitudes modernes. Disponibles chez McGrocer, ces marques familières facilitent la planification.

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Eyeliner

COLLECTION Eyeliner Kohl Brun Précision - Estompable, Longue Tenue

OPV Beauty Metal & Glitter Liner - Flashlight - Eyeliner pailleté longue tenue

KVD Tattoo Liner Trooper Noir : Eyeliner liquide waterproof

Eyeliner liquide longue tenue Profusion - Brun, 3 ml

Crayon pour les yeux automatique 24h - Sans bavure, longue tenue

Profusion Cosmetics Headliners Neon Liner - Dance 6g - Eyeliner liquide vibrant

Palette de fards à paupières LaRoc Peach Fizz : 35 teintes

Eyeliner liquide Barry M Eye Define - Ébène - Waterproof et longue tenue

Palette de 120 fards à paupières LaRoc Summer - 120 couleurs - Finis mats et métallisés onctueux

Crayon gel Kyliner de Kylie Cosmetics - 15 teintes, waterproof

Eyeliner gel Maybelline - Noir intense, tenue 24h

Palette de fards à paupières Maybelline Downtown Sunrise - 6 teintes mates

Eyeliner gel waterproof Slick Flick de Missguided Cosmetics - Noir intense

Eyeliner liquide noir de BEAUTY BAY - 1,5 ml

Crayon pour les yeux classique LOLA MAKEUP 006 Rose vif - Waterproof, longue tenue et végan

Palette de fards à paupières Daniel Peazer Young & Gifted - 8 teintes

Crayon khôl contour parfait IsaDora - Bleu royal (1,2 g)

Palette de fards à paupières Euphoria de Profusion Cosmetics - 10 teintes vibrantes

Morphe 2 Always Online Gel Eyeliner - Power Off (Noir) - Waterproof, sans bavure et longue tenue

Crayon à paillettes Heavy Metal d'Urban Decay - Paillettes intenses

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