McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Eyeliner

L'eyeliner influence les repas de la semaine et l'organisation des placards au Royaume-Uni. Des saveurs constantes et des étiquettes claires permettent de préparer les repas rapidement. Anecdote amusante : la sauce HP, nommée d'après le Parlement britannique, est apparue pour la première fois en 1899. Cette remarque fait écho à l'eyeliner. C'est un lien discret entre les traditions et les habitudes modernes. Disponibles chez McGrocer, ces marques familières facilitent la planification.

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Eyeliner

Palette de fards à paupières Urban Decay Naked Heat - 12 teintes ambrées

Ombre à paupières liquide Giorgio Armani Eye Tint - Tenue 16h

Kit de fards à paupières Nudestix Nude Beach Rose Gold - 6 pièces

CHANEL Ombre Essentielle Ombre à Paupières - 14 Teintes - 226 Rouge Cosmos

fard à paupières bareMinerals Glimpse - Bahamas - Fini lumineux et scintillant

BY TERRY Ombre Blackstar Fard à paupières mat - 6 teintes - 101. Nu mat

Palette de fards à paupières Pillow Talk de Charlotte Tilbury - 9 teintes

Palette de fards à paupières Warmth de bareMinerals - 6 teintes, végane

Teinte yeux et joues Lancôme Lash Idôle - Tenue 16h - 01

Crayon fard à paupières Colour Chameleon de Charlotte Tilbury - Grenat bronzé

CHANEL Ombre Première Laque : Fard à paupières liquide 8 heures - 22 Rayonne

Ombre à paupières crème longue tenue Bobbi Brown - Porcelain Pearl

Trinny London Eye2Eye Fard à paupières satiné - Eyeliner crème - Fortune

Ombre à paupières crème mate Eye2Eye de Trinny London

Palette de fards à paupières Urban Decay Naked Mini Sin - 6 teintes blush

Palette de mini fards à paupières Urban Decay Naked Foxy - 6 teintes

Palette de fards à paupières NARS Mojave Desert - 1,1 g

Fard à paupières effet naturel Perricone MD - Sérum anti-âge

Dior Diorshow 5 Couleurs Couture Palette de Fards à Paupières

COLLECTION Eyeliner Kohl Brun Précision - Estompable, Longue Tenue

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