McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Coton et cotons-tiges

Cotton Wool Buds réunit ingrédients de base et sauces pour des repas rapides et savoureux. Quelques ingrédients essentiels permettent de réaliser une multitude de recettes et de satisfaire tous les goûts. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, a été créée en 1899. Cette note concerne Cotton Wool Buds. L'histoire et le quotidien se rejoignent ici de façon simple et pratique. Disponible chez McGrocer, ce produit permet de constituer facilement un garde-manger bien garni.

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Cotons-tiges biologiques Boots Everyday (80) - Certifiés GOTS

Superdrug - Lot de 35 disques démaquillants ronds 100 % coton pur

Serviettes hygiéniques My Little Star 100 % coton pur - 50 grandes serviettes

Disques démaquillants en coton naturel HYGGEE

Cotons-tiges Superdrug - 300 cotons-tiges

Lot de 3 paquets de 50 disques de coton ovales Superdrug

Boules de coton Superdrug My Little Star x300

Lot de 6 paquets de 50 cotons-tiges My Little Star

Lot de 3 disques de coton My Little Star Superdrug

Rouleau de coton Superdrug 125 g

Superdrug Disques hygiéniques 100 % coton pur - 100 disques ronds

Cotons-tiges Superdrug x80

Disques de coton Superdrug (6 mois d'approvisionnement)

T-shirt unisexe John Lewis Made by Care - Danseur des nuages

Pyjama en coton à chevrons John Lewis - Argenté, rose/ivoire

Pyjama en coton vichy John Lewis - Sauge/Ivoire - Bleu/Ivoire

Bonnet Superdry en coton biologique - Rouge foncé

Couvre-lit en coton John Lewis Geo Ikat

Couvre-lit en coton léopard John Lewis x Matthew Williamson

Coussin rayé Bandara de John Lewis - Confort doux et moelleux

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