McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Boots

'; document.body.appendChild(appScripts); }, 2000); });

Trending Now

Trending Now

Categories

Refined By Clear all

Boots

Poudre libre Soft Focus de HNB Cosmetics - Fixe le maquillage toute la journée

Teinte éclat lumineuse HNB Cosmetics - 20 teintes

Cadre photo chevalet doré 10 x 15 cm - Collection Maison

Cadre photo McGrocer or rose 10x15 cm - Style chevalet

Cadre photo chevalet argenté 4x6" de McGrocer

Cadre photo chevalet doré 5x7" - Collection Maison

Cadre photo chevalet argenté 5x7" de McGrocer

Album de voyage marron « Home Collection » - 160 photos

Album photo bébé Home Collection : 160 photos 6x4

Album photo « Aventures à la maison » : 160 photos

Album photo en lin Home Collection : 160 photos 6x4

Album photo de mariage Home Collection : 40 feuilles, 25 x 25 cm

Appareil de massage pour la nuque et les épaules HoMedics avec fonction chauffante

Bain de pieds pliable HoMedics : Massage chauffant et points d’acupression

Appareil de massage Shiatsu en gel HoMedics : Soulagement en profondeur du dos et de la nuque par pétrissage

Coussin de massage Shiatsu chauffant HoMedics GSP500

Appareil de massage Shiatsu HoMedics HHP355 : 3 têtes, soulagement des tissus profonds

Ensemble manucure/pédicure de luxe 6 en 1 HoMedics - Rechargeable par USB

HoMedics Soins des pieds de luxe : Revitalisez-vous et détendez-vous

Coussin de massage Shiatsu Homedics SP-45H : Chaleur à pétrissage profond

Subtotal

Trending Now

Trending Now

Trending Now

Categories

Refined By Clear all

Boots

Sort by:

Subtotal

Trending Now