McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Poudre

Les produits en poudre facilitent la préparation des repas de semaine et l'organisation des placards au Royaume-Uni. Quelques ingrédients de base permettent de réaliser une multitude de recettes et de satisfaire tous les goûts. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette information concerne les produits en poudre. L'histoire et le quotidien se rejoignent ici de manière simple et pratique. Disponibles chez McGrocer, ces produits permettent de constituer facilement un garde-manger bien garni.

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Brow FX Poudre et cire pour sourcils brun clair

Blush Sunkissed Hello Cheeky - 10 g Vegan

Poudre pour sourcils Eye Candy Duo - Taupe | Vegan et sans cruauté | Coloration modulable

Barry M Heatwave Baked Blush - Sunray - Blush marbré éclatant

Poudre libre fixante Isadora Fair 03 - 15 g

Pastel Cosmetics Profashion Crush Blush Mocha 308 - 8g | Certifié sans cruauté et halal

Poudre fixatrice LOLA MAKE UP Flawless - Teint clair | Fixe le maquillage, sans huile, FPS 15

Palette Visage Complet Nude de Profusion Cosmetics - Ombre à Paupières, Blush et Lèvres

Poudre nacrée libre Barry M Fine Glitter Dust rose - Multi-usage

Poudre compacte avancée Pastel Profashion - Sable 45 - Vegan et non testée sur les animaux

Palette de contouring Revolution Relove Colour Play - Sugar - Sculpter et définir

Poudre illuminatrice scintillante MUA - Cachemire éclatant

Houppette floquée douce Superdrug - Finition lisse et impeccable

Poudre pour sourcils Mellow Cosmetics Duo Blonde - 2g | Sans bavure et longue tenue

Poudre compacte Joan Collins - Neutre 8 g

Bijoux adhésifs argentés Smiffys pour le visage - 100 bijoux autocollants

Poudre pour sourcils Mellow Cosmetics Duo Taupe - Tenue longue durée et sans bavure 2g

Guerlain Météorites Poudre Illuminatrice 8g - 2 Clair

Bijoux de visage Moon Terror : Design de la Reine Maléfique

Barry M Heatwave Baked Blush - Paradise - Fini marbré éclatant

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