McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Poudre

Les produits en poudre facilitent la préparation des repas de semaine et l'organisation des placards au Royaume-Uni. Quelques ingrédients de base permettent de réaliser une multitude de recettes et de satisfaire tous les goûts. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette information concerne les produits en poudre. L'histoire et le quotidien se rejoignent ici de manière simple et pratique. Disponibles chez McGrocer, ces produits permettent de constituer facilement un garde-manger bien garni.

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Poudre

Shellie Blush Rose Moyen - Effet Aérographe, Longue Tenue

CHANEL Duo Blush & Enlumineur Jardin Imaginaire

Blush Java Mocha de Benefit - Fini soyeux et mat

Palette de blush Dior Rouge : Duo Mat et Éclat

Blush Givenchy Prisme Libre - Poudre libre 4 teintes

Gucci Blush De Beauté Summer Shades - Blush Poudre

Moone Deep Berry Blush - Fini satiné, résistant à la transpiration

Blush Terracotta de Guerlain - 6 teintes, d'origine naturelle

Mini blush Benefit Terra - Rouge brique, reflets doux

Palette Urban Decay Stay Naked Threesome - Bronzer, Enlumineur et Blush Vegan

CHANEL Joues Contraste Blush Intense - Crème-Poudre

Poudre volumisante American Crew Boost - 10 g : fini mat

CHANEL Blush Les Beiges Winter Glow - Édition Limitée

Joli Blush de Clarins - Blush hydratant longue tenue - 01 Bébé effronté

CHANEL Joues Contraste Blush - Poudre cuite soyeuse - 82 Réflexe

Moone Deep Berry Blush Mini - Fini satiné

Blush Sunny Coral de Benefit - Fini mat effet aérographe

Blush Benefit Terra - Rouge brique doré, Fini scintillant doux

Palette d'éclairage ambiant Hourglass II : Lueur multidimensionnelle

Charlotte Tilbury Pillow Talk Deep Blush

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