McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Cadres photo

Les cadres photo sont un élément essentiel des repas de semaine et de l'organisation des placards au Royaume-Uni. Quelques ingrédients de base permettent de réaliser une multitude de recettes et de satisfaire tous les goûts. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, a été créée en 1899. Cette information est liée aux cadres photo. Ce contexte historique s'inscrit dans les habitudes actuelles, rendant cette catégorie à la fois familière et moderne. Disponibles chez McGrocer, ces cadres photo permettent de préparer facilement ses placards.

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Cadres photo

Cadre photo en laiton antique Nkuku Danta - Fabriqué à la main en Inde

Cadre photo double John Lewis Champagne - 13 x 18 cm

Cadre photo à 12 pinces John Lewis ANYDAY

Impression sur toile Brookpace Lascelles Floral - 64x54cm

Reproduction encadrée « Café européen » de Macneil - 32 x 42 cm

Ensemble de galerie photo Nielsen 7 cadres en aluminium

Cadre photo émaillé John Lewis - Vert, 10 x 15 cm

Cadre photo A4 John Lewis Champagne - Support pour diplôme/certificat

Ensemble de 7 cadres photo en chêne - 4x6" à 12x16"

Estampe de palmiers Brookpace Lascelles - 51 x 41 cm, encadrée

Cadre photo John Lewis en pin perlé - Bois naturel

Cadre photo en forme de coquille Saint-Jacques peint à la main par John Lewis - Rouge

Cadre photo en bois John Lewis - Naturel, passe-partout 8x10"

Reproduction sur toile de nature morte John Lewis - 82 x 82 cm

Reproduction encadrée d'un chameau de Brookpace - 46 x 55 cm

Ensemble encadré « Marley & Maisie » de Quinn Russell (55 x 45 cm)

Cadre photo émaillé John Lewis - 4x6", 5x7", 6x8" et 8x10" - Blanc/Argent

Cadre photo John Lewis à bordure dorée - 4x6" à 8x10"

Cadre photo argenté John Lewis - Coins arrondis, 4x6" à 8x10"

Cadre photo en aluminium John Lewis ANYDAY - Noir

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