McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Crayons

Partout en Grande-Bretagne, les produits Pencils simplifient et adaptent les repas. Bocaux, boîtes et sachets sont appréciés pour leur fiabilité et leur praticité. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette information est liée aux produits Pencils. Ce contexte historique s'inscrit dans les habitudes actuelles, rendant la catégorie à la fois familière et moderne. Disponibles chez McGrocer, ces produits permettent de préparer facilement des repas complets.

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Crayons mécaniques pastel Pen & Gear - Lot de 10

Coffret aquarelle florale Staedtler - Feutres pinceaux et crayon

Crayons de couleur parfumés Scentos - 12 couleurs vives

Crayons Crayola Couleurs de la Gentillesse - 12 pré-taillés

Crayons de couleur BIC Intensity (paquet de 12) - Couleurs éclatantes

Crayons Staedtler Noris : paquet de 5, résistants à la casse

Duo de taille-crayons de précision pour les lèvres et les yeux Brushworks - Sans cruauté et végan

Taille-crayon Eye Candy - Double format, format voyage, végan

Crayon rétractable pour sourcils Wet N Wild Ultimate Brow - Taupe

Taille-crayon cosmétique ColourBurst - Sûr et précis

Crayon khôl Max Factor - Eyeliner brun foncé

Crayon khôl doux Rimmel London - Gris orageux, 1,2 g

Taille-crayons cosmétiques double Superdrug - Lames faciles à nettoyer et tranchantes

Crayon à lèvres automatique 114 - Longue tenue, rétractable, haute pigmentation

Crayons pour les yeux jumbo NYX Barbie - Rose et bleu

Taille-crayon double taille Brushworks - Indispensable dans votre trousse de maquillage

Crayon pour les yeux automatique LOLA MAKE UP 004 Bleu - Waterproof et sans bavure

Crayons de fraise Vidal's Mega Pencils - Paquet de 40 (23 g chacun) - Arômes naturels

Achetez la teinture et le crayon à sourcils Soap & Glory Archery - Vegan - brun noir

Crayon pour les yeux Line Up - Eyeliner crémeux et végan - Bronze

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