McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Papier et encre d'imprimante

Partout en Grande-Bretagne, l'encre pour imprimante Paper Printer Ink simplifie et adapte les repas. Des saveurs constantes et des étiquettes claires permettent de préparer les repas rapidement. Anecdote amusante : la sauce HP, nommée d'après le Parlement britannique, est apparue pour la première fois en 1899. Cette note concerne Paper Printer Ink. C'est un lien discret entre les traditions ancestrales et les habitudes modernes. Présentée sur McGrocer, elle allie simplicité et saveurs subtiles.

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Papier à photocopier Navigator A4 - 400 feuilles, 80 g/m²

Cartouches d'encre Epson T1626 - Lot de 4

Cartouches d'encre Epson T071 de McGrocer - Pack multiple CMJ

Cartouche d'encre noire HP 303XL - Compatible avec les imprimantes Envy

Cartouche d'encre Canon CL-546XL : couleur haute capacité

Cartouche d'encre Canon PG-561XL pour imprimantes Pixma

Cartouche d'encre noire Epson 29 - 5,3 ml Impression haute qualité

Cartouches d'encre HP305XL noire et couleur - ASDA

Cartouche d'encre couleur ASDA HP No300XL

Encre Canon PGI-570/CLI-571 : Imprimantes MG5750+

Cartouches d'encre Epson Starfish 603 (paquet de 4)

Papier à photocopier Navigator Home Pack A4 - 250 feuilles

Cartouche d'encre noire remanufacturée HP301XL de McGrocer

Cartouche d'encre remanufacturée Canon CL-541XL

Cartouches d'encre HP Envy 6200/7100/7800 - Lot de 2

Cartouches d'encre HP 302 - Noires et tricolores

Cartouche d'encre magenta Epson T1803 : 3,3 ml

Cartouche d'encre noire HP364 - Remanufacturée par Asda

Cartouche d'encre noire Canon PG-540XL - Remanufacturée

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