McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Fournitures de bureau

Les articles de papeterie de bureau rassemblent ingrédients de base et sauces pour des repas rapides et savoureux. Bocaux, boîtes et sachets sont synonymes de fiabilité et de praticité. Anecdote amusante : la sauce HP, nommée d'après le Parlement britannique, est apparue pour la première fois en 1899. Cette note concerne la papeterie de bureau. Elle tisse un lien discret entre les traditions et les habitudes modernes. Trouvée chez McGrocer, elle permet de garder son garde-manger bien garni.

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Rouleaux de papier Tork Plus à alimentation centrale - 6 x 157,5 m Bleu

Ensemble valise cabine et sac à dos LEGO - 31 L/18 L

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Bande adhésive pour soutien-gorge Eylure Dark : Rehausse et galbe

Palette d'ombres à paupières et d'illuminateurs Barry M Diamond Luxe

Duo de crème illuminatrice Barry M Chisel Cheeks - 2 teintes

Colle à sourcils NYX : tenue 16 h, 4 teintes

Enlumineur Glow Seeker d'Anastasia Beverly Hills - Teinte universelle

eyeliner khôl rem Beauty - Intense et résistant aux bavures

Palette illuminatrice No7 Rose Shimmer - 10 g Éclat radieux

Album de scrapbooking Kraft découpé au laser en forme de cœur - 40 feuilles

Ensemble de papeterie McGrocer's Food Doodle : Carnet amusant et fournitures artistiques

Support pliable pour ordinateur portable avec port USB et ventilateur - 60 cm x 45 cm

Enlumineur Benefit Mini Dandelion Twinkle : Éclat rose nude

Crayon à lèvres MAC - Forme précise et longue tenue - pimenter

Bureau électrique à hauteur réglable Tresanti Geller - Blanc

Chaise de jeu anda seaT Dark Demon Dragon - Capacité de 170 kg

Papier essuie-tout Tork Centrefeed (bleu, 30 rouleaux)

Papier d'essuyage Tork Centrefeed (30 rouleaux) - Offre en gros sur palette

Fenty Beauty Killawatt Freestyle Highlighter Duo - Illuminez votre teint avec ce duo de teintes

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