McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Occasions et divertissements

Les articles de cuisine « Occasions Entertaining » structurent les repas de semaine et l'organisation des placards au Royaume-Uni. Bocaux, boîtes et sachets y trouvent leur place grâce à leur fiabilité et leur praticité. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette note concerne « Occasions Entertaining ». L'histoire et le quotidien s'y côtoient de manière simple et pratique. Disponibles chez McGrocer, ces marques familières facilitent la planification.

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Occasions et divertissements

Papier peint Arbutus de Morris & Co. - Motif Baies éclatantes

Rouleau de papier peint Cole & Son Punchinello Harlequin

Bandes adhésives Command pour tableaux (3 moyennes) - Sans abîmer les murs

Tiges de forsythia jaunes artificielles Floralsilk - Grandes tiges

Papier peint Cole & Son Zebrawood - Motif bois flotté élégant

Coussin cerf en velours Sara Miller - Orange

Coussin en velours Sara Miller London Owls - Festif

Boîte à souvenirs John Lewis plaquée argent - Cadre photo 6x4"

Pichet en soie à fleurs bleues et blanches de 32 cm de McGrocer

Pyjama de Noël pour enfants Chelsea Peers avec motif chien - Rouge/Multicolore

Jeans coupe ballon pour garçons John Lewis : tailles 2 à 16 ans - Noir

Robe Baby Dee en coton biologique Frugi - Violet multicolore, tailles naissance à 4 ans

Bon cadeau pour une expérience d'anniversaire Red Letter Days

Bon cadeau pour un abonnement de 3 mois à Little Rum Box

La box d'abonnement Spicery de 6 mois

Bon cadeau Prezzo pour un repas à deux plats

Offre spéciale Buyagift : Escapade romantique de 2 nuits au Royaume-Uni.

Visite du stade de Wembley : Cadeau pour adulte et enfant

Bon d'achat Buyagift pour restaurants en centre-ville - Validité de 2 ans

Carrousel musical en étain Royal Selangor - « Le tour du monde »

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