McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Maquillage et ongles

Partout en Grande-Bretagne, Makeup Nails simplifie la préparation des repas et les rend adaptables. Bocaux, boîtes et sachets sont appréciés pour leur fiabilité et leur praticité. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette information est liée à Makeup Nails. Ce contexte historique s'inscrit dans les habitudes actuelles, rendant la catégorie à la fois familière et moderne. Disponible chez McGrocer, elle permet de préparer facilement des repas complets.

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Mascara Big N Black de Pastel Cosmetics - Cils longs et volumineux - 12 ml

Gel soin des ongles Pastel Cosmetics au calcium - 13 ml - Certifié végan et halal

Poudre à paupières multichrome Magical Makeup Pixie Powder - 1 g | Éclat scintillant

Pince à épiler biseautée McGrocer : pour une mise en forme précise des sourcils

Pinceau à blush Pastel Cosmetics Profashion - Vegan, sans cruauté et sans gluten

Bâtonnets à cuticules Brushworks, lot de 16 - Doux et efficaces

Base de fard à paupières pigmentée Profusion Cosmetics - Blanche - Longue tenue

Faux cils Oh My Lash Date Night - Style naturel et vaporeux

Barry M Velvet Lip Paint - Bittersweet - Fini mat

Barry M Fresh Face Teinte Joues et Lèvres - Mûre | Repulpe et Hydrate

Lot de 3 faux cils Invogue Baby Doll Wispy Lash

Faux cils Lola's Lashes Love Letter - Vegan et non testés sur les animaux - Réutilisables plus de 20 fois

Amor Lashes DIY Volume 5 : Touffes de cils pré-organisées

Fond de teint fluide Lord & Berry On Stage - Amande 30 ml - Couvrance moyenne à totale

Crayon Jumbo pour les yeux NYX - Frappe - Eyeliner et fard à paupières longue tenue

Palette Max Factor Masterpiece Nude 003 Rose Nudes

Spray fixateur de maquillage longue tenue Avon Prep & Set - Séchage rapide et texture légère

Pinceau eyeliner Glisten Cosmetics 2 - Pinceau eyeliner de précision à effet ailé

Rouge à lèvres LOLA MakeUp Intense Colour - Coco Dream - Vegan et non testé sur les animaux

NUXE Crème Prodigieuse Boost Base 5-en-1 - Anti-Âge & Lissante

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