McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Maquillage et ongles

Partout en Grande-Bretagne, Makeup Nails simplifie la préparation des repas et les rend adaptables. Bocaux, boîtes et sachets sont appréciés pour leur fiabilité et leur praticité. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette information est liée à Makeup Nails. Ce contexte historique s'inscrit dans les habitudes actuelles, rendant la catégorie à la fois familière et moderne. Disponible chez McGrocer, elle permet de préparer facilement des repas complets.

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Maquillage et ongles

Pinceau à poudre Brushworks - Outil de maquillage végan et sans cruauté

Poudre bronzante liquide Pastel Profashion - Teinte Summer Nude 10 - 30 ml

Collection ultime de fards à paupières Profusion Cosmetics - Nudes, Couleurs vives et Smokies

Max Factor Crème Puff Blush Nude Mauve 10 - Enlumineur de joues à la couleur modulable

Pinceau à blush Brushworks - Poils synthétiques doux - Non testé sur les animaux et végan

Ongles Kiss Jelly Fantasy - Jelly Cookie - Ongles en gel translucides - Application facile

Orly Soin fortifiant protéiné respirant pour ongles - Formule végane pour des ongles plus forts

Kiss MLBB Lash 01 - Faux cils naturels pour tous les jours - Bande ultra-fine

Fond de teint liquide True Match 1R/C Cool de L'Oréal Paris - 48 teintes, hydratation 24h

Ongles en acrylique forme cercueil Elegant Touch Berry Lemonade

Faux cils Kiss Couture Singles - LBD : Vison synthétique luxueux

Rouge à lèvres L'Oréal Paris Infallible 2-Step - 502 Rouge longue tenue - Tenue 24h

Fond de teint Maybelline Super Stay 24H - Teinte 02 - Vitamine C

Bandes adhésives pour ongles en gel MoYou London - Petit Chaperon rouge

Bandes de gel pour orteils MoYou London - Quartz rose : tenue de 3 semaines

Trousse de toilette Studio London en cuir végan recyclé - Violet/Bleu

Poudre corporelle Hard Candy 10 g - Fraise et huile de rose musquée

Ensemble coupe-ongles et coupe-orteils en acier inoxydable Brushworks - Approuvé par PETA

Bandes de gel MoYou London Disco Pink : manucure 3 semaines

Palette Revolution Reloaded Prestige - 10 teintes scintillantes

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