McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Maquillage et ongles

Partout en Grande-Bretagne, Makeup Nails simplifie la préparation des repas et les rend adaptables. Bocaux, boîtes et sachets sont appréciés pour leur fiabilité et leur praticité. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette information est liée à Makeup Nails. Ce contexte historique s'inscrit dans les habitudes actuelles, rendant la catégorie à la fois familière et moderne. Disponible chez McGrocer, elle permet de préparer facilement des repas complets.

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Base de maquillage hydratante MUA Pro Base - Base de maquillage lissante et hydratante

Studio London Power Pout Lip Plumber - Soin repulpant et brillant pour les lèvres

Kit de faux ongles acryliques nude Kiss Salon - Effet naturel, 28 ongles, longueur courte

Poudre Blushed Matte MUA - Pastèque - Blush hautement pigmenté

Huile à lèvres teintée Studio London Superboost - Parfum cerise - Brillance intense et nourrissante

NYX Professional Makeup Butter Gloss - Crème Brûlée | Couvrance légère à moyenne

Spray fixateur à l'acide hyaluronique Makeup Revolution - Hydrate et fixe le maquillage - 100 ml

Mascara L'Oréal Lash Paradise - Volumisant et allongeant - Enrichi en huile de ricin

Gloss à lèvres transparent Gloss Me Up - Brillance intense, non collant, végan, parfum menthe poivrée

Crayon khôl Revolution Relove - Blanc - Formule crémeuse

Pommade à sourcils Revolution Brow - Brun foncé - Végan et non testé sur les animaux

Fond de teint Studio London Flaunt Flawless SPF 20 - Couvrance totale

Crayon pour les yeux Revolution Streamline Ivory Waterline

Faux ongles Elegant Touch French 114 - Forme squovale - Manucure française naturelle

Palette Max Factor Masterpiece Nude 002 Nudes Dorés

Mascara waterproof Rimmel London Thrill Seeker - 8 ml - Volume intense et longue tenue

Pommade à sourcils Revolution Brow - Brun moyen - Végan et non testé sur les animaux

Poudre libre Collection Lasting Perfection - Transparente - Vegan et sans huile

Huile à lèvres Glow Reviver elf Quartz rose - Hydratante et teintée

Colle transparente pour faux cils Amor Lashes à faire soi-même - 5 ml

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