McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Maquillage et ongles

Partout en Grande-Bretagne, Makeup Nails simplifie la préparation des repas et les rend adaptables. Bocaux, boîtes et sachets sont appréciés pour leur fiabilité et leur praticité. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette information est liée à Makeup Nails. Ce contexte historique s'inscrit dans les habitudes actuelles, rendant la catégorie à la fois familière et moderne. Disponible chez McGrocer, elle permet de préparer facilement des repas complets.

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Palette de fards à paupières scintillants Charlotte Tilbury Luxury Palette of Pops - Quatuor - Conversations au lit

Palette de fards à paupières MAC Rose Lens - 6 fards, ultra-pigmentés

Recharge de rouge à lèvres satiné Carolina Herrera Good Girl Mini - Satin 310

Rouge à lèvres Givenchy Le Rouge Interdit Intense Silk - N306/N502 - N502

Rouge à lèvres Hourglass Confession Rouge 0 - Vegan, Rechargeable

Recharge de rouge à lèvres satiné Hermès Rouge Hermès - 13 Beige Kalahari

Rouge à lèvres mat Phyto-Lip Twist de Sisley - Teinte Intense - 19 Ballet

Pinceau à paupières NARS 24 - Haute pigmentation, paillettes

Pinceau bronzant Laura Mercier - Estompe en douceur, bronzage uniforme

Pinceau à fond de teint Bobbi Brown - Couvrance totale impeccable

Bobbi Brown Crayon à sourcils double embout pour définir et soigner les sourcils

Pinceau pour fond de teint crème TOM FORD 02 : Un estompage parfait

Pinceau poudre large Clinique - Antibactérien

Correcteur et pinceau pour les yeux Trinny London - Pinceau biseauté de précision

Pinceau bronzant TOM FORD 05 : Cheveux synthétiques luxueux

Papier peint ocelot ombré de Matthew Williamson

Trio d'ombres à paupières Bobbi Brown Sunrise - Nacres et Mats

Palette de fards à paupières Givenchy Le 9 - 9 teintes, boîtier luxueux

Fard à paupières scintillant Chic Mono de Carolina Herrera - Tenue 12h - Or

Crayon ombre à paupières BY Terry Ombre Blackstar - Bronze Moon

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