McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Vestes, pulls et gilets

Partout en Grande-Bretagne, les vestes, pulls et cardigans permettent de préparer des dîners simples et adaptables. Quelques ingrédients de base suffisent pour de nombreuses recettes et tous les goûts. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette note concerne les vestes, pulls et cardigans. L’histoire et le quotidien se rencontrent ici de façon pratique et discrète. Disponibles chez McGrocer, ces vêtements aux noms familiers facilitent la préparation des repas.

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Vestes, pulls et gilets

Pull en maille bleu clair à manches bouffantes John Lewis Kids, motif cygne

Mini gilet Boden Edie Robin Fair Isle (2-16 ans)

Doudoune à étoiles pour enfants John Lewis ANYDAY - Bordeaux

Pull à paillettes Fair Isle pour enfants John Lewis - Crème

Gilet en maille bleue John Lewis pour enfants - Tailles 2 à 16 ans

Pull à paillettes pour enfants John Lewis - Couleur avoine, tailles 2 à 16 ans

Pull arc-en-ciel en maille Little Green Radicals - Coton biologique

Gilet texturé crème John Lewis pour enfants - Tailles 2 à 16 ans

Pull ours polaire gris pour enfants John Lewis

Doudoune légère Crew Kids' Heart - Bleu marine/Multicolore

Gilet en maille à sequins pour fille John Lewis - Bleu marine

Pull en coton biologique Frugi - Sweat-shirt enfant facile à enfiler, or/multicolore

Gilet court John Lewis ANYDAY - Mélange de laine jaune - Bleu

Cardigan en coton biologique Frugi Reva - Appliqué bleu marine pour enfant

Sweat-shirt fleuri rose pêche pour enfants de John Lewis

Pull Fair Isle en coton biologique pour enfants Frugi - Tailles 1 à 12 ans

Pull en maille Frugi Elwood - Polaire recyclée pour enfants

Pull enfant en coton bio Frugi - Imprimé multicolore marine

Combinaison rose années 80 Orion - Taille S

Doudoune rose léopard Mothercare - Pour filles

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