McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Ameublement et décoration

L'ameublement et la décoration influencent les repas quotidiens et l'organisation des placards au Royaume-Uni. Bocaux, boîtes et sachets sont plébiscités pour leur fiabilité et leur praticité. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette information concerne l'ameublement et la décoration. Ce contexte historique s'inscrit dans les habitudes actuelles, rendant cette catégorie à la fois familière et moderne. Disponibles chez McGrocer, ces marques connues facilitent la préparation des repas.

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Ameublement et décoration

Reproduction encadrée de « Chouette effraie II » de Rowles - 63,5 x 53,5 cm

Cadre photo doré Laura Ashley Glasbury - 4x6" et 5x7"

Carafe à poisson Serax - Vase en verre 1 L, Vaisselle design

Vase en faïence John Lewis Totem - 33 cm

Papier peint Morris & Co. Trent - Motif floral bleu sarcelle/bleu

Cadre photo rustique en bois John Lewis - Plastique recyclé

Cadre photo argenté Elegance Impressions - 10 x 15 cm

Cadre pour affiche en bois de chêne John Lewis - Formats A4 à A1

Cadre photo rayé blanc John Lewis - 10 x 15 cm

Cadre photo en rotin John Lewis - Noir/Marron, à poser

Vase globe LSA International - 22 cm en verre transparent

Vases à bourgeons en verre ANYDAY - Lot de 3

Cadre photo argenté John Lewis Daya à perles

Cadre photo ondulé John Lewis - Fin, effet antique - Argent

Toile texturée 3D John Lewis - 100 x 70 cm

Estampe florale de Lucy Deaner - 63,5 x 53,5 cm encadrée

Composition de roses et d'hortensias artificiels Floralsilk

Vase Confetti John Lewis ANYDAY - 16 cm, verre vert

Estampe encadrée « Hiboux » de Nicola Jane Rowles - 35 x 45 cm

Cadre photo triple John Lewis Daya - Présentoir élégant à charnières - Plaqué argent

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