McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Soins capillaires

Au Royaume-Uni, les soins capillaires occupent une place centrale dans les rituels du quotidien, de petits moments de douceur qui rythment la journée. Les formules privilégient le confort et la simplicité, instaurant des habitudes à la fois modernes et sereines. Anecdote amusante : la première savonnerie industrielle de Grande-Bretagne a ouvert ses portes à la fin du XVIIIe siècle sur les rives de la Tamise. Cette remarque, en lien avec les soins capillaires, tisse un lien discret entre traditions ancestrales et routines modernes. Disponibles chez McGrocer, ces produits permettent de garder facilement ses essentiels à portée de main et de se réapprovisionner au besoin.

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Soins capillaires

Poudre bronzante MUA Golden Dunes - 6 teintes | Vegan et non testée sur les animaux

Kit Max Factor Real Brow Duo - 002 - Medium - Définit et redessine les sourcils

Crayon à sourcils Revolution Hair Stroke - Brun clair - Vegan et non testé sur les animaux

Palette de fards à paupières I Heart Revolution Tasty Pineapple - 18 teintes vibrantes

Élastiques à cheveux noirs Superdrug - Anti-nœuds, anti-déchirure

Le rouge à lèvres 900 - 40 teintes hautement pigmentées et longue tenue

Rouge à lèvres Revolution Relove Baby - FeatureCreate - Rose poudré fini satiné

Gel à sourcils et mascara transparent Relove Glossy Fix - Outil double embout pour sourcils et cils

Shampoing super hydratant Briogeo Don't Despair, Repair! - 1 L

Spray Élixir Volume et Croissance Hairburst - 125 ml | Stimule la force et le volume des cheveux

Mousse autobronzante progressive Dove Summer Revived - Teint clair à moyen - 150 ml

Après-shampoing à l'acide hyaluronique Eclat Skin London (500 ml)

Soin capillaire au romarin AROMATICA - 160 ml

Shampoing pour cuir chevelu sec Hope's Relief : Apaise l'eczéma irrité

Shampoing antipelliculaire Vichy Dercos (cheveux secs, 200 ml)

Shampoing pour cuir chevelu au romarin AROMATICA - 180 ml

Shampoing énergisant Vichy Dercos 400 ml - Antichute

Shampoing antipelliculaire Vichy Dercos - 200 ml

Shampoing antipelliculaire Oilatum Scalp

Shampoing antipelliculaire Vichy Dercos (cheveux secs, 390 ml)

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Soins capillaires

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