McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Face influence les repas de semaine et l'organisation des placards au Royaume-Uni. Quelques ingrédients de base permettent de réaliser une multitude de recettes et de satisfaire tous les goûts. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette note est liée à Face. C'est un fil conducteur discret qui relie les traditions ancestrales aux habitudes modernes. Sur McGrocer, les basiques rencontrent de subtiles touches de saveur.

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Base illuminatrice LOLA MAKE UP - Base de teint parfaite

Poudre compacte Mayfair Feather Finish avec miroir - 10 g

Pigment crème Jecca Blac Play Pot - Rose Perle 10 ml

Fond de teint 2-en-1 Milani Conceal + Perfect - 0A1 Alabaster - 30 ml

Fard à joues fleuri Kanebo Sensai Blooming Blush 4g - 02 Pêche | Fard à joues importé

Poudre compacte mate et soyeuse LOLA MAKEUP - Malibu Dune - FPS 10

He-Shi Fusion Multi Bronze Bronzant - 58 g - Éclat naturel

Poudre bronzante Wet n Wild Color Icon - Plages ombragées

Palette de blush Sigma Beauty - 6 fards à joues mats et irisés

Blush crème Revolution Blush Bomb, teinte Savage Coral

Poudre fixante Beauty Crop Vitamin Babe - Transparente

Correcteur de couleur Revolution Pro Ultimate Radiant - Violet - Neutralise les tons jaunes

L'Oréal Paris Infallible Longue Tenue Bronzer Mat - Clair 250

Base de teint Dior Forever Skin Veil SPF20 - Hydratation 24h

Base de teint sérum repulpante et apprêtante Too Faced - 30 ml

Stick bronzant Pixi Beach Glow - 19 g

Base de teint Elizabeth Arden Flawless Start - Sérum hydratant

Sérum HydraTint Sculpted By Aimee - 30 ml | Maquillage et soin perfecteur de teint transparent

Spray de maquillage Physicians Formula Diamond Setter - Vegan

Brume pour le visage Mario Badescu - 118 ml Eau de rose

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