McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Yeux

Partout en Grande-Bretagne, Eyes simplifie la préparation des repas du soir. Des saveurs constantes et des étiquettes claires permettent de cuisiner rapidement. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, a été créée en 1899. Cette note concerne Eyes. L’histoire et le quotidien se rencontrent ici de façon pratique et discrète. Disponibles chez McGrocer, ces marques familières facilitent la planification des repas.

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Mascara Estée Lauder Double Wear - 6 ml, anti-bavures

Boots Delilah No.23 Faux cils volumineux

Colle à faux cils Eylure 18h - Transparente, sans latex, 4,5 ml

Mascara Better Than Sex de Too Faced (format poupée) - 4,8 g

Eyeliner gel Maybelline - Noir intense, tenue 24h

Palette de fards à paupières Maybelline Downtown Sunrise - 6 teintes mates

Kit d'extension de cils Lola's Lashes Russian XL à faire soi-même - Volume 7 jours

Eyeliner gel waterproof Slick Flick de Missguided Cosmetics - Noir intense

Crayon à sourcils brun moyen MUA - Vegan et non testé sur les animaux

Eyeliner liquide noir de BEAUTY BAY - 1,5 ml

Lot complet de 8 faux cils Glisten Cosmetics Spectra - Couleurs

WBCo The Brow Pomade - Argile : Définissez et structurez vos sourcils

Mascara teinté pour sourcils Mua Brow Define avec fibres - Auburn

Claudia Kilsby Lashes FL1 - Faux cils œil de chat glamour et doux

Stylo à sourcils NYX Professional Makeup Lift & Snatch - Brune - Définition longue durée

Mascara recourbant anti-bavures Heimish Dailism - Volume intense et longue tenue

Faux cils Invogue Date Night - Réutilisables et légers

Invogue Lash Baecation - Volume spectaculaire, cils non testés sur les animaux

Crayon pour les yeux classique LOLA MAKEUP 006 Rose vif - Waterproof, longue tenue et végan

Palette de fards à paupières Daniel Peazer Young & Gifted - 8 teintes

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