McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Eyeliner

L'eyeliner influence les repas de la semaine et l'organisation des placards au Royaume-Uni. Des saveurs constantes et des étiquettes claires permettent de préparer les repas rapidement. Anecdote amusante : la sauce HP, nommée d'après le Parlement britannique, est apparue pour la première fois en 1899. Cette remarque fait écho à l'eyeliner. C'est un lien discret entre les traditions et les habitudes modernes. Disponibles chez McGrocer, ces marques familières facilitent la planification.

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Eyeliner

Revolution Pro Glam Eye Duo Mesmerize

Eye Candy Stylo Eyeliner de Précision - Résistant aux bavures, Waterproof, Vegan

COLLECTION Crayon khôl noir - Estompe facile, pointe de précision

Eyeliner waterproof noir Barry M Bold - Longue tenue et végan

Collection Mini Palette de Fards à Paupières - Exploratrice de Mars - 4 Teintes Orange Feu

Crayon contour des yeux Collection - Noir, rétractable

Palette de 15 fards à paupières LaRoc - Scintillant - Rose fumé de rêve

Fard à paupières liquide Prismatic Chrome de Profusion Cosmetics - Hologramme

Fard à paupières caméléon Magical Unicorn Ashes - 1 g

Ombre à paupières scintillante Magical Makeup Lavender Clouds - 0,5 g

Eyeliner feutre magnétique Sophie's Lashes UK - Vegan et non testé sur les animaux

Liquide fixateur de paillettes magiques - 10 ml - Faites briller les pigments !

Crayon gel Maybelline Tattoo Liner - Blanc - Waterproof et longue tenue

Eyeliner waterproof Barry M Hi Vis Bold - 6 couleurs vibrantes

Palette de fards à paupières Revolution Reloaded Iconic 2.0 - 15 teintes

Palette de fards à paupières New York Skyline - 8,8 g

Crayon khôl waterproof Rimmel Scandal'Eyes - Noir (1,3 g) - Sans bavure et longue tenue

Roller Liner Eyeliner Brun - 1ml - Eyeliner Liquide Mat - Waterproof & Longue Tenue

Rimmel Exaggerate, eyeliner liquide waterproof - Noir

Eyeliner liquide Rimmel Exaggerate - Waterproof et longue tenue - Noir 261

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