McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Achetez des produits diététiques et de bien-être en ligne | Livraison à domicile près de chez vous – Page 18

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Galettes de riz bio aux pommes Sainsbury's (40 g) - 12 mois et plus

Édulcorant naturel Total Sweet 225 g - Faible en glucides et à faible index glycémique

Noix de cajou bio Holland & Barrett - 200 g | Véganes et sans sel ajouté

Café bio équitable de Papouasie-Nouvelle-Guinée de Sainsbury's - 227 g

Margarita Funkin Double Shot Fruit de la Passion - Canette de 140 ml

Shampoing hydratant Charles Worthington - Format voyage 75 ml

Lotion corporelle Byoma pour peaux sensibles - 400 ml - Hydratation apaisante

Poudre fixante Too Faced Born This Way - 17 g - Translucide

Correcteur illuminateur Aimee Connolly - 5 ml

Shampooing doux MONDAY 350 ml : sans SLS et végan

Bonbons gélifiés Haliborange Big Multi à la fraise - Paquet de 90

Gin framboise et rhubarbe Sainsbury's Taste the Difference - 70 cl

Correcteur XX Revolution Super Fix - 55 teintes, sans effet plis, couvrance totale - CX 14

Crème Miracle Revolution Pro 50 ml : Crème hydratante pour le visage

Tablette de chocolat onctueuse Lindt Vegan - 100 g - Avoine et amandes

Après-shampoing sans rinçage Noughty Intensive Care - 150 ml

Gloss à lèvres non collant Florence By Mills Get Glossed

Sainsbury's Taste the Difference Relish pour hamburgers - 210 g

Macarons au chocolat végétaliens sans gluten de Mme Crimble (paquet de 6)

Biscuits au chocolat au lait, noir et blanc Sainsbury's - 400 g

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