McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Chocolats et bonbons

Partout en Grande-Bretagne, les confiseries chocolatées ponctuent les moments de douceur et d'une pointe de nostalgie. Leurs textures varient, du fondant au croustillant. Anecdote amusante : le sticky toffee pudding serait né dans le nord de l'Angleterre au XXe siècle. Cette note concerne les confiseries chocolatées. L'histoire et le quotidien s'y rejoignent de façon simple et agréable. Trouvées chez McGrocer, quelques douceurs suffisent à faire plaisir.

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Chocolats et bonbons

Baguette magique en chocolat au lait Jelly Belly Harry Potter - 42 g

Nounours en dentelle Coco de Mer Beatrice - Bleu marine, tailles XS à XL

Charbonnel et Walker Coffret cadeau talons et sac à main en chocolat au lait

Charbonnel et Walker Chocolat Noir Tige Gingembre - 175g

Charbonnel et Walker Sélection de Truffes Sans Alcool 205g

Truffes d'anniversaire Montezuma - Coffret cadeau de chocolat gourmand de 110 g

Charbonnel et Walker Truffes à la Noix de Coco - 108g

Truffes Tipsy d'Hotel Chocolat - 27 chocolats premium aux spiritueux et au champagne

Sélection de Truffes Charbonnel et Walker - Coffret 415g

Coffret Hotel Chocolat Pâtisserie H - 14 chocolats gourmands, 180 g

Coffret cadeau de truffes Tipsy de Hotel Chocolat - 155 g

Chemise de nuit en soie véritable - Nuisette à col en V et bordure en dentelle - Ivoire

Coffret cadeau de truffes au chocolat au lait Lindt Lindor en forme de cœur - 200 g

Nuisette en soie John Lewis - Chocolat, XS-XL

Bâtonnets de caramel au beurre de cacahuète Hotel Chocolat - 120 g

Charbonnel et Walker Crèmes Rose & Violette - Coffret 200g

Bâtonnets de chocolat au lait caramel Hotel Chocolat - 120 g

Bâtonnets de chocolat noir 74% Hotel Chocolat (15)

Bonbons rétro Sweet Me Keep Me en bocal - Mélange pétillant et guimauve de 125 g

Bonbons gélifiés Jelly Belly, 50 saveurs différentes - Sachet de 1 kg

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