McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Sacs et poubelles

Les sacs-poubelle et les poubelles rythment les repas de la semaine et l'organisation des placards au Royaume-Uni. Bocaux, boîtes et sachets restent des incontournables pour leur praticité et leur fiabilité. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, a été créée en 1899. Cette note concerne les sacs-poubelle et les poubelles. Ici, histoire et quotidien se rencontrent de façon simple et utile. Sur McGrocer, les basiques côtoient des saveurs subtiles.

Tendances actuelles

Tendances actuelles

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Sacs et poubelles

Poubelle Brabantia Bo Touch - Poubelle fine de 60 L - Noir mat

Poubelle Brabantia Bo Hi Touch : 2 x 30 L de recyclage - Blanc

Poubelle tactile EKO Morandi 20L - Design fin et compact - Bleu

Poubelle Brabantia Bo Touch : 11 L et 23 L double flux - Or métallisé

Poubelle à capteur EKO Mirage Plus : 55 L en acier inoxydable

Poubelle à pédale simplehuman 58 L - Noir mat, fermeture silencieuse

Poubelle à pédale semi-ronde simplehuman 10 L - Acier brossé

Poubelle à pédale EKO Hana 45L - Fermeture silencieuse, grise

Poubelle à pédale simplehuman 55L - Fermeture silencieuse, anti-traces de doigts

Poubelle de recyclage à capteur John Lewis - 46 L en acier inoxydable

Poubelle Brabantia Bo Touch - 36L à fermeture douce

Poubelle d'angle Brabantia Bo 4L - Couvercle à fermeture douce - Noir mat

Sacs poubelle Brabantia PerfectFit (Code M, 60 L) - Paquet de 40

Poubelle tissée John Lewis ANYDAY - Légère et élégante

Poubelle tactile EKO Morandi 30L - Poubelle de recyclage mince

Poubelle Brabantia Touch 60L - Couvercle à fermeture douce

Poubelle John Lewis Touch Bin - 40 L avec couvercle à fermeture douce - Noir

Poubelle de recyclage à double compartiment John Lewis de 40 L

Poubelle tactile EKO Morandi 40L - Gris Slimline Recyclage

Poubelle à pédale Brabantia Bo 60L : fermeture amortie, nettoyage facile

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Tendances actuelles

Tendances actuelles

Tendances actuelles

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Sacs et poubelles

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