McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Sidebar

Voyage avec bébé

Baby Travel propose des routines apaisantes pour les jeunes familles, alliant praticité et bienveillance. Des choix calmes et réguliers deviennent souvent des incontournables à glisser dans son sac. Anecdote : le National Childbirth Trust accompagne les parents britanniques depuis 1956. Cette note concerne Baby Travel. C'est un lien discret entre les traditions et les habitudes modernes. Disponible chez McGrocer, renouveler la chambre de bébé est simple et rapide.

Tendances actuelles

Tendances actuelles

Catégories

Refined By Clear all

Marque

Prix

Voyage avec bébé

Lotion solaire roll-on Solait Kids SPF30, 75 ml

Combinaison de bain enfant Mothercare Party Horse avec protection solaire UPF50+

Ensemble maillot de bain enfant Mothercare Flamingo UPF50+ (gilet anti-UV et short)

Combinaison et chapeau Keppi Mothercare Turtle Sunsafe UPF50+ - Protection solaire pour bébés et jeunes enfants

Tapis de course Horizon Fitness T202 - Inclinaison de 12 %, vitesse de 20 km/h

Tapis de course Echelon Stride 4S+ : écran tactile HD de 21,5 pouces

Poussette Ergobaby Metro+ noire : compacte et légère

Ensemble débardeur et short anti-UV dinosaure pour enfants

Ensemble de natation Mothercare Shark UPF50+ avec protection solaire - T-shirt anti-UV et short

Ensemble maillot de bain enfant Mothercare Sealife Sunsafe UPF50+ (gilet anti-UV et short)

Poncho en éponge Mothercare Under the Sea - Peignoir enfant - XS-M

Short de bain dinosaure Mothercare pour garçon - Bleu - 1-7 ans

Maillot de bain Mothercare Dinosaure, protection solaire UPF50+ - Manches longues, col montant

Fauteuil roulant de voyage pliable et léger Transit-Lite de NRS Healthcare - Gris

Rampe d'accès enroulable NRS Healthcare : rampe portable de 1 m pour fauteuil roulant

Chariot d'aide à domicile NRS Healthcare : plateaux réglables et amovibles

Table de lit réglable NRS Healthcare - 53 cm x 41 cm

Intimina KegelSmart, appareil d'entraînement du plancher pelvien : renforce et tonifie

Culottes de bain Boots pour bébé (taille 5-6, 12-18 kg) - Absorbantes et non extensibles

Poncho imperméable pour scooter NRS Healthcare - Modèle pliable

Subtotal

Tendances actuelles

Tendances actuelles

Tendances actuelles

Catégories

Refined By Clear all

Marque

Prix

Voyage avec bébé

Sort by:

Shop the look

Choose Options

Edit Option

Notification de retour en stock

Subtotal

Tendances actuelles