McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Bébé, Parent et Enfants

La gamme Baby Parent Kids reflète une préférence pour des matériaux fiables et une utilisation simple et intuitive. Des choix rassurants et cohérents deviennent souvent des incontournables. Anecdote : le National Childbirth Trust soutient les parents britanniques depuis 1956. Cette information concerne la gamme Baby Parent Kids. Ce contexte s'inscrit dans les habitudes actuelles, rendant cette catégorie à la fois familière et actuelle. Disponibles chez McGrocer, ces produits permettent de renouveler facilement et rapidement la collection pour la chambre de bébé.

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Ensemble pyjama et bonnet bébé Emile et Rose - Nœud rose

Pendentif Georg Jensen Moonlight Grapes en argent sterling

Sacoche Mulberry Antony petit modèle en cuir grainé classique - Noir/Argent

Planche à roulettes UPPAbaby Ridge pour poussette - 25 kg

Cible de fléchettes enroulable Gentlemen's Hardware - Magnétique, format voyage

Sac à dos LittleLife coccinelle pour tout-petits avec harnais de sécurité

Peluche amusante Jellycat Espresso - Mignonne tasse à café en peluche

Sac à dos papillon LittleLife pour tout-petits - Ailes roses

Sac à dos à langer Tiba + Marl Elwood - Argent

Couverture en mousseline multi-usages Cheeky Chompers - 6 utilisations

Moniteur pour bébé intelligent Nanit Pro : surveillance vidéo HD et respiratoire

Attache pour poussette John Lewis ANYDAY - Sécurisée et verrouillable

Chauffe-biberon rechargeable USB Tommee Tippee

Sac à dos convertible 4 en 1 Babymel Robyn Eco - Rayures marines

Sac à langer John Lewis ANYDAY - Grande capacité

Pyjama bébé John Lewis à motif rennes - Rouge, tailles naissance à 24 mois

Coffret cadeau dors bien et bonnet pour bébé Frugi - Coton côtelé doux

Escarpins en cuir Penelope Chilvers - Pointures UK 4-8

Lit de voyage BabyBjörn Light : Installation facile, lit de voyage léger

Plateau repas Stokke pour poussettes Xplory et Trailz : Plateau ajustable

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