McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Bébé, Parent et Enfants

La gamme Baby Parent Kids reflète une préférence pour des matériaux fiables et une utilisation simple et intuitive. Des choix rassurants et cohérents deviennent souvent des incontournables. Anecdote : le National Childbirth Trust soutient les parents britanniques depuis 1956. Cette information concerne la gamme Baby Parent Kids. Ce contexte s'inscrit dans les habitudes actuelles, rendant cette catégorie à la fois familière et actuelle. Disponibles chez McGrocer, ces produits permettent de renouveler facilement et rapidement la collection pour la chambre de bébé.

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Jouet à tirer en bois Chenille qui fait des trous de Rainbow Designs

LEGO 76781 Ensemble de jeu Chambre du dortoir de Mercredi Addams

Train à pousser Percy de Thomas et ses amis de Fisher-Price

Peluche Paddington Bear - Manteau et bottes bleus

Le jeu de société Paddington's London Adventure

Coffret de jeu Melissa & Doug Chocolat Chaud - 16 pièces pour faire semblant

LEGO Marvel 76254 Le vaisseau de Baby Rocket - 330 pièces

Ensemble cadeau pyjama bébé dinosaure John Lewis (0-6 mois)

Blocs de construction en bois Pierre Lapin : 16 pièces éducatives

Couverture en mousseline pour bébé oiseau John Lewis - Douce et respirante

Couverture à capuche pour bébé Little Green Radicals - Sherpa biologique

Pyjama Peppa Pig pour enfants NAME IT - Orchidée mauve (Tailles 0-12 ans)

Gabby's Dollhouse MerCat Spa Ensemble de jeu

Peluche parlante Pierre Lapin - 5 phrases

Lange en mousseline de coton biologique MORI - 110 x 110 cm - Gris

Autocollants réutilisables Melissa & Doug Pat' Patrouille

Wildcard Games : Jeu de société de devinettes de localisation mondiale

Peignoir polaire à étoiles pour enfants John Lewis - Confortable et doux

Sweat-shirt Dumbo pour enfants Disney Sanderson - Crème

Peluche Squishmallow Lion Gryffondor - 25 cm

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