McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Bébé de 0 à 36 mois

La gamme Bébé 0-36 mois favorise des routines douces pour les jeunes familles, alliant praticité et bienveillance. Les parents recherchent avant tout douceur, sécurité et fiabilité. Le saviez-vous ? Le National Childbirth Trust accompagne les parents britanniques depuis 1956. Cette note concerne la gamme Bébé 0-36 mois. Elle tisse un lien subtil entre traditions ancestrales et routines modernes. Présentée sur McGrocer, elle met en lumière l'importance des petits conforts pour des journées plus sereines.

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Bébé de 0 à 36 mois

Combinaison en coton biologique à volants pour nouveau-né

Chaussettes bébé en laine mérinos Polarn O. Pyret (0-12 mois) - Bleu

Chaussettes en coton biologique pour bébé John Lewis (lot de 3) - Star Grips

Grenouillère à capuche Minnie Mouse - Tailles enfant 9 mois-10 ans

Ensemble de détente John Lewis : gilet, cardigan et pantalon en jersey - XS-XL

Chaussettes hochet girafe bébé John Lewis (lot de 2)

Chaussettes en coton biologique pour bébé John Lewis (paquet de 5)

Lot de 3 mini shorts pour bébé Cuddles - Coton doux

Ensemble salopette en coton biologique Frugi Rae - Rayures marine/or

Ensemble bébé John Lewis : body, bloomer et collants

Ensemble tricoté pour bébé John Lewis - 0-3 mois

Pantalon en velours côtelé pour bébé John Lewis - Imprimé feuilles de baies

Chaussettes bébé John Lewis (lot de 5) - Coton biologique, imprimé 2024

Body décolleté en dentelle Ana de Panache - Noir

Body en dentelle rouge Curvy Kate Opulence

Grenouillères Frugi Baby Snuggle Crawlers - Bleu marine, tailles nouveau-né à 5 ans

Chaussettes en coton biologique pour bébé John Lewis (lot de 3)

Leggings tricotés pour bébé John Lewis - Rouge, 0-24 mois

Pantalon de jogging Angel & Rocket pour bébé - Gris anthracite, tailles naissance à 3 ans

Chaussettes antidérapantes pour bébé Polarn O. Pyret (paquet de 2)

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