McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Fournitures de bureau

Les articles de papeterie de bureau rassemblent ingrédients de base et sauces pour des repas rapides et savoureux. Bocaux, boîtes et sachets sont synonymes de fiabilité et de praticité. Anecdote amusante : la sauce HP, nommée d'après le Parlement britannique, est apparue pour la première fois en 1899. Cette note concerne la papeterie de bureau. Elle tisse un lien discret entre les traditions et les habitudes modernes. Trouvée chez McGrocer, elle permet de garder son garde-manger bien garni.

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Agenda journalier d'été italien Papier non daté - 16 semaines

Carnet à rayures Caroline Gardner - Format A5 ligné

Sac de voyage Stackers Cable Tiby - Pochette de rangement chic

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Stylo plume Tom's Studio Ivy : Écriture créative

Clip de stylo en laiton réglable McGrocer - Sécurisé et élégant

SUCK Gomme Lunaire : Gomme géante à changement de phase lunaire

Carnet VENT for Change en coque de cerisier - Recyclé et éthique

Organisateur d'évier recyclé ReBorn : en 2 parties, gain de place - Pierre

Dessine des trucs géniaux avec Donovan Bixley : apprends à dessiner

Ciseaux à ongles Tweezerman en acier inoxydable - Lames tranchantes et incurvées

Organiseur de lavabo Joseph Joseph Surface Sink Tidy : Organiseur en 2 parties - Acier inoxydable

Sac bandoulière Carhartt WIP petit modèle - Bandoulière ajustable - Noir

Calculatrice scientifique Casio FX-83GTCW : approuvée pour le GCSE

Ornement en fer forgé Pols Potten - Décoration intérieure moderne - Or

Sac à livres en toile Caroline Gardner Mono Bloom - Anthracite

Carnet de golf en cuir personnalisé - Treat Republic

Stylo Parker IM Writing Rituals : Design luxueux à dégradé - Gris

Trousse de toilette Stackers vert forêt : Maquillage de voyage organisé

Carnet étanche Gentlemen's Hardware - 104 pages

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