McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Clous

Nails propose des produits de base et des sauces pour des repas rapides et savoureux. Bocaux, boîtes et sachets sont synonymes de fiabilité et de praticité. Anecdote amusante : la sauce HP, nommée d'après le Parlement britannique, a été créée en 1899. Cette note concerne Nails. L'histoire et le quotidien se rencontrent ici de façon simple et pratique. Disponibles chez McGrocer, ces marques familières simplifient la préparation des repas.

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Vernis à ongles ORLY November Fog Velvet Dream - 18 ml

Vernis à ongles violet scintillant Pastel Cosmetics - 615 - Vegan et non testé sur les animaux

Vernis à ongles Barry M Gelly Hi Shine - Calla Lily - Finition gel ultra brillante

Vernis à ongles Barry M Gelly Hi Shine - Forget Me Not - Finition ultra brillante

Vernis à ongles activateur néon haute visibilité Barry M - Éclat ultime

Vernis à ongles BEAU Polish Pinky Swear - 10 ml | Vegan et non testé sur les animaux

vernis mat wet n wild Wild Shine - Fini mat longue tenue

Vernis à ongles Barry M Gelly Hi Shine - Mangue épicée - Finition ultra brillante

Vernis à ongles à séchage rapide Barry M Pink Burst - Exclusivité Superdrug

Vernis à ongles Barry M Gelly Hi Shine - Eden Rose - Finition gel ultra brillante

Vernis à ongles Revolution Express - Bleu azur - Haute brillance - Une seule couche

Vernis à ongles BEAU Polish Eternally Grapeful - Vegan et non testé sur les animaux 10 ml

Vernis à ongles respirant Orly Love My Nails - 18 ml : Enrichi en huile d'argan et en vitamines

Coffret de vernis à ongles gel JoLee - 6 couleurs + base et top coat - Longue tenue, végan et non testé sur les animaux

Vernis à ongles Rimmel Super Gel - Mulan 12 ml - Effet gel longue tenue

Vernis à ongles Joan Collins Melanie - 12 ml - Résistant aux écailles et séchage rapide

Vernis à ongles gel JoLee 10 ml Ocean - Vernis gel semi-permanent longue tenue

Lampe UV de polymérisation pour vernis gel TBS - 25 cm, idéale pour les manucures gel

Casque audio rose Tonies : limite de volume sécurisée pour les enfants

Activateur de vernis à ongles haute visibilité Barry M 10 ml - Éclaircit les ongles

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